FAQs

What methods of payment do you accept? We accept all major credit cards and PayPal.
What if I need to modify my order?If you would like to add items to your existing order, please place an additional order.
How do I cancel my order?Orders cannot be canceled after they are placed.
Do you provide tracking information?Yes, we will send you a tracking number via email once your order ships. If you haven’t received tracking info within 5 days, then please contact us by email at info@badteacher.store.
I ordered multiple items but only received one. Where is the rest of my order?We work with multiple partners, so it can happen that your items are shipped separately; this is to speed up delivery. Don’t worry, you will get the items you ordered.
Where do you ship?We ship throughout the United States. We will ship to other countries, but it should be clear higher rates apply.
How long does it take to ship my order? Once you place your order, it usually takes 24-72 hours to process it for delivery.
What if I'm not at home? If you are not at home, the delivery partner will most likely contact you to schedule a new delivery date depending on the procedure in your country. You may also need to go to your local post office to pick up your package in case it cannot be delivered.
Do you accept returns? Please refer to our refund policy.
Do you have any physical stores? We currently do not have any physical stores under our brand.
Is there a warranty? We guarantee that all products manufactured by us and sold through our store are free of defects. We will gladly accept any return request resulting from a defective item. Please refer to our refund policy.
Do you do customization of products? Not currently. However, as we are adding more options, we will continue to monitor this as a possible choice for our customers.
When can I expect my item? Please refer to our shipping policy.
Will you be stocking new items soon? We are ALWAYS looking to expand our catalog. Keep an eye on us!